1. Ordering & Payments
Q: How do I place an order?
A: Simply browse our products, add them to your cart, and proceed to checkout. You can make payments via [list payment methods].
Q: Can I modify or cancel my order after placing it?
A: Orders can only be modified or canceled within 1 hour of placement. Please contact us immediately at info@bakersstreet.online or via WhatsApp.
Q: What payment methods do you accept?
A: We accept Cash on Delivery (COD), bank transfers, and digital wallets.
2. Shipping & Delivery
Q: Do you offer delivery across Pakistan?
A: Yes, we deliver to all major cities and towns across Pakistan.
Q: How long will my order take to arrive?
A: Delivery usually takes 3-5 business days, depending on your location.
Q: What are the delivery charges?
A: Delivery charges vary based on location and order size. You can view the shipping cost at checkout.
3. Returns & Refunds
Q: Can I return my order?
A: We accept returns for unused, unopened items within 30 days of purchase. Read our full Refund & Returns Policy for more details.
Q: How do I request a refund?
A: If eligible, send a request to info@bakersstreet.online with your order number and proof of purchase.
Q: What if my order is damaged or incorrect?
A: If you receive a damaged or incorrect product, contact us within 24 hours with photos of the issue, and we’ll arrange a replacement or refund.
4. Products & Custom Orders
Q: Do you offer customized cakes and baked goods?
A: Yes! You can place custom cake and bakery orders by contacting us via WhatsApp or email.
Q: Are your ingredients fresh and halal?
A: Yes, we use 100% fresh and halal-certified ingredients in all our baked goods.
5. Contact & Support
Q: How can I contact Bakers Street?
A: You can reach us via:
📧 Email: info@bakersstreet.online
📞 WhatsApp: +92 332 0361872
📍 Address: R-72, Near Memon Foundation Gate B, Karachi
Q: Do you have a physical store?
A: Currently, we operate online, but we may open a physical location soon!
